I know nothing about HMI's or Crimson software. I'm in I.T. and we had to change the third octet in the IP address and gateway on all devices at our warehouse. I extracted the file on one HMI, changed the ethernet info, and clicked send. That HMI that runs a carpet machine works perfectly. I went to the second carpet machine. Extracted the file changed it's ethernet info, clicked send. It came back with all ---- (dash's) instead of zeros, the carpet machine won't work. I kept messing with the file trying different things, and inadvertently saved over the original extracted file!!!!! So I thought I'd extract the file from the working carpet machine and loaded it on the second carpet machine. I get the same issue, all ---- (dash's) on the HMI and you push any of the buttons on the front of the HMI and nothing works. These are Allen Bradley MicroLogix 1500 running Crimson 2.0
HELP I don't know how to resolve this issue. I would have thought both HMI's would have been the same!