Ultra 3000 problem

I've been tinkering with an Ultra 3000 Sercos drive recently and I've come across a problem, hopefully someone here can shed some light on what I'm overlooking or offer some sort of insight on how this works.

We are trying to set it up to index the servo motor to index on command, but when we enable the drive and start index nothing happens. If we set it to autostart index and select preset 0 it goes about 4 revolutions and then reverses for 4 revolutions, it does this until the drive faults out or we stop it.

Looking at the monitor it shows that both the Forward Enable and Reverse enable are true whether the drive is enabled or not, on top of that no matter what changes we make in Ultraware it doesn't seem to actually make a difference with how fast or which direction the motor is running.

We have 2 digital inputs used, the first one has multiple assignments (Drive enable, preset select 0) and the other is to reset faults.

The servo drive is a 2098-DSD-010-SE and the motor is a MPL-A320H-MK22AA model.

Any help is much appreciated.