I wanted everyone to be aware of a recent change from Rockwell Automation. You may already be aware that RA now requires you to have a tech connect contract to view certain protected documents in the RA knowledge base. If you are helping another member and referencing documents in the knowledgebase, here are a few pointers. What is ALLOWED is to post a link to the tech connect document in your post. You can point the user to the correct document they need to help them. If the user you are helping has a knowledge base account, and the document is not protected by tech connect, they will be able to read it. If the document is protected, and they do not have a tech connect contract, well there is not much we can do to help. What is NOT ALLOWED any more is the direct attachment of the PDF, DOC, or any other form of direct copy and paste of the document you found to help the user. Basically at that point, you the poster, and we MrPLC are hosting copyrighted material. What you ARE ALLOWED to do is read the document, and in your own words paraphrase what you read. This way we aren't copyrighting the information. Explain the information in your own words to help the user. I know this requires more effort on the "helper" in this case and it would be easier to attach the PDF to the post and be done with it. I know this is a pain. One other option is we are pondering the idea of some agreement with Rockwell and MrPLC, I personally haven't come up with any suggestions yet. If you have a good agreement or marketing trade off idea that you think is a good sell to Rockwell that can benefit us both, PM me. Rockwell knows our intentions, "helpers on the site", and moderators are GOOD, we mean no harm and that we want to help people in need. They have just asked us to follow their new rules. Mind you this is a recent change, though we haven’t really enforced it much until now with the recent change to tech connect contracts required. I hope you all understand we aren't keeping anything away from the users, we just have to now watch closer any protected copyright information we accidentally post. Protected now with the recent change in the Tech Connect required to view certain support documents in the knowledge base. If your a new user asking for help, you can help us by doing two things: 1. Sign up a FREE Rockwell Automation knowledge base account. 70% of the links posted, you just need to sign in, and you can download and read the document. 2. Pay for a Tech Connect contract and link it to your free knowledgebase account. Then you should be able to see anything anyone links to. Thanks for reading.
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